Tech support was very friendly and easy to work with. No company has ever really made me feel that they stand behind their product. But somehow, Ekrin really does a great job and made me feel that way for the first time. Repair process was smooth. And everything came back in just the perfect amount of time. Thank you Ekrin! I'll be buying more soon!
Battery issue. Emailed the company with the issue. Company called us. Emailed us a postage paid shipping label. Shipped and returned within 3 weeks. Issue resolved. Outstanding customer service!!
Perfect and very responsive customer support!
Very nice massager. Does the job. A+
Delivery could have been cheaper, but other then that the product arrived quickly, as described and without any issues.
Can’t speak more highly of Ekrin’s Customer Service department. Unparalleled communication.
Love it! Use it all the time.
I have been struggling with stiff quads for months. The Elkrin has provided the opportunity to loosen up my quads without the incredible discomfort of a deep tissue massage. After just a few months it has paid for itself and kept me off the massage table.
It was so good I bought another for my son who said, “this is a game changer”. He is running pain free for the first time in a long time.
My in-laws tried it and are ordering their own as well. They spend so much time working from home now and experience the upper back pain that comes with staring at a computer for hours. “Instant relief” was how they described it.